EARLY INTERVENTION RESOURCES & ADMIN

case assignment

Programs used (installation instructions):
Horizon VMware
- No installation needed
DUO
- Install via phone app
EICA
- No installation needed

Accessing Case Assignment:
** Must use Chrome or Explorer
1. In address bar, type https://vdesktop.chesco.org
2. Select VMware Horizon HTML Access and check the box to allow the webpage to always select HTML
3. Login with Horizon credentials
4. For two-factor login, enter 1 and a notification will be sent to your phone
5. On your phone, click approve
6. Click the Win-10 icon
7. Click on the windows symbol (bottom left) on the new desktop (NOT your desktop) & select Internet Explorer
8. In the lower address bar (NOT the top one), type https://eica.chesco.org/EICA/Login.aspx
9. Login with you EICA credentials
10. Select availability list to see cases
11. In order to see full information on a case, choose select and add bid, even if you are not sure if you’re bidding
12. Once you review a case, if you want to bid, add as much detail as possible in the comments box, including therapist availability.
13. Click submit

Receiving Case Assignment:
If Quest is selected for a case assignment, you will receive an email within a few days.

Accessing IFSP & Face Sheet

Programs used:
HCSIS (Home & Community Services Information System) / PELICAN (PA’s Enterprise to Link Information for Children Across Networks) - HCSIS & PELICAN are often used interchangeably, but HCSIS is an umbrella over PELICAN.

Accessing IFSP & Face Sheets:
1. Go to https://www.hcsis.state.pa.us/
2. Select HCSIS Login
3. Select Business Partner Login
4. Login with your HCSIS credentials
5. Complete two-factor authentication via email
6. Select OCDEL (Office of Child Development & Early Learning)
7. Select Plan > Manage EI Plan
8. Use any criteria to search
9. Select child’s name > Individualized Family Service Plan

Monthly Billing

Programs used:
PA Promise

Accessing Billing:
1. Go to https://promise.dpw.state.pa.us
2. Login with Promise credentials
3. Go to claim inquiry and select previous month for dates
4. Select a claim for the child you wish to bill
5. Scroll down to the section titled service lines
6. Change from DOS & to DOS (it should only reflect ONE date)
7. Update units and billed amount
8. You will notice that, as you make these changes, the blue boxes
9. Before you add another date of service, take note of procedure code, any modifiers and billed amount
10. Next to the box, click add and enter the information for the next date of service
11. When all dates of service have been entered for that child, for that month, click submit. If you successfully submit the claim, it will show ‘paid.’